Shipping policy

At Angelic Fragrance, we’re committed to delivering your order safely and efficiently. Please read our shipping policy below for details on processing times, delivery estimates, international orders, and more.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).
You’ll receive a confirmation email once your order is placed, followed by a shipping notification with tracking info once your package leaves our facility.

Shipping Times & Rates

United States:

Standard Shipping: 3–7 business days
Expedited options may be available at checkout

International Shipping:

Standard International: 7–21 business days (varies by destination)
Customs delays may affect delivery times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Tracking Your Order

Once shipped, you will receive an email with tracking information. If you haven’t received tracking after 3 business days, please contact us at [your email].

Shipping Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by:

Weather conditions
Customs clearance
Carrier-related issues

Incorrect Shipping Information

Please double-check your shipping address before placing your order. We are not responsible for packages sent to incorrect addresses provided at checkout.

If an order is returned due to an incorrect address, the customer will be responsible for reshipping costs.

Damaged or Lost Packages

If your package arrives damaged or goes missing in transit, please contact us within 3 days of the delivery date at scents@angelicfragrance.info with:

Your order number
Photos of the package (if damaged)
A description of the issue

We will investigate and do our best to resolve the issue.

Customs & Import Duties (International Orders Only)

Customers are responsible for any applicable customs fees, taxes, or duties imposed by their country. Angelic Fragrance is not responsible for delays or costs incurred by customs.